Samsung Warns S10 And Note10 Users To Replace The Fingerprints On Their Smartphones
Three days after Samsung confirmed an issue with the innovative in-display fingerprint reader on its S10 and a Note 10 smartphones, the company has issued an even more serious warning for millions of users. The issue relates to the use of gel covers which seem to enable any fingerprint to unlock the devices. The issue is so serious, that Samsung has told owners who use any front screen covers to "refrain from using the cover until your device has been updated with a new software patch." The new warning from Samsung goes even further though, telling users who have deployed covers to replace the fingerprints stored on their devices.
Samsung had already said it was "aware of the case of the malfunctioning fingerprint recognition and will soon issue a software patch." And there's an update here also: Samsung has promised that software update will be available during the week of 21 October. "Once updated," the company says, "scan your fingerprint in its entirety, so that all portions of your fingerprint, including the center and corners have been fully scanned." Basically, users are advised to replace all the biometric data on the device.
The new Qualcomm in-display technology in the S10 and Note10 has always been a challenge for screen protectors. A small gap between the protector and the screen resulted in recognition challenges. But one fix at least seems to capture a successful fingerprint match from the original user within the gel cover-essentially applying that correct fingerprint when pressure is applied. This means any person can unlock the device and access its data and any other apps opened by the biometric security.
I suggested in my initial report that this was the likely technical issue. Now Samsung has confirmed that's the case. "This issue involved ultrasonic fingerprint sensors unlocking devices after recognizing 3-dimensional patterns appearing on certain silicone screen protecting cases as users' fingerprints."
The South Korean electronics giant recommends that Galaxy Note10/10+ and S10/S10+/S10 5G users who have deployed front covers "remove the cover, delete all previous fingerprints and newly register their fingerprints." This is because it is conceivable than a the device could be compromised by anyone who has access to a discarded cover and the device it was taken from.
The serious issue first came to light when a U.K. user found that a $3 gel cover would remove any security from her S10. The user took the story to the media and it quickly escalated from there. At the time, Samsung warned that only authorized accessories should be used. But the stark nature of this warning and the speed with which the company is issuing a software fix illustrates it's much moire serious than that.
There is also advice here for users of other devices, especially as and when new in-display tech appears on a wider range of smartphones. Don't buy cheap screen protectors from eBay or anywhere else that cover a fingerprint reader. And ensure that all firmware updates are applied right away.
NurPhoto via Getty Images The privacy backlash against AI-powered digital assistants has just taken an interesting twist, with a senior exec from one of the core proponents of the technology admitting that he
tech Updated: Oct 12, 2019 15:35 IST Samsung's new smartphones could be 'Lite' versions of Galaxy S10 and Note 10.(REUTERS) Samsung is planning to come up with a new 'Lite' variant for Galaxy S10 and
Samsung is giving its flagship Galaxy S10 a fresh new look and it's an update many fans will surely welcome. The Korean technology firm has just released a range of new wallpapers which not only bring
Unless you happen to have an unlimited data plan with your cellular provider, you may want to keep tabs on your data usage to prevent going over your monthly limit and incurring extra fees.
There's a new warning from the Los Angeles County Department of Public Health about a measles case at LAX. So far, there have been 17 measles cases among LA County residents this year. That's in addition
As the updated Samsung Galaxy Fold is finally being released after a months-long delay, a new Samsung video warns users about how fragile the device is. The video starts with a reminder that the Fold's display
Fans of Samsung's Galaxy S10 and Note 10 are in for a shock because a jaw-dropping new claim from one of the industry's most respected insiders reveals neither may get a sequel.
More News in Technology
Verizon 5G Ultra Wideband mobility service is now live in Talking Stick Resort Arena, Chase Center, and Pepsi Center. And it will be added to more areas soon. Verizon 5G Ultra Wideband mobility service has gone
The Global Nickel- Metal Hydride Battery Market report conveys data of market measure (volume and esteem), and the divides markets by regions, types, actual drivers, models, challenges, applications, yearly development rate, figures, and organizations.
MOSCOW (Sputnik) - The Russian Rocket and Space Corporation Energia is expected to present a segment of a lunar-orbiting space station for landing on the moon at the 70th annual International Astronautical Congress (IAC) in
Players in looking for more diplomacy options can partake in the Federations expansion coming this year. Accounted during PDXCON, Paradox Interactive revealed the expansion along with a new species pack that will include a
Xiaomi's new Mi Surface Display: 34-inch UltraWide: 3440x1440 @ 144Hz with AMD FreeSync tech Xiaomi has just stepped into the gaming monitor market with its new Mi Surface Display, a new
Whenever the topic of scariest video games come up, is usually mentioned. The Japanese horror series has long been regarded as one of the scariest video game franchises there is, tasking players with photographing